Raise the digital literacy of the management teams

• OUR AMBITION ​
  • In partnership with CCM Benchmark, raise the digital litracy of the management teams focusing on optimized customer journey and point of sales digitalization

• OUR APPROACH 
  • Educational engineering : definition of learning goals, duration and expected results, 
  • Personalized content creation meeting the targeted  audience needs. 
  • Facilitation of the training modules (theory, case studies, workshops et individual follow-up), 
  • Training of the management teams (Marketing, Finance, HR, Operations…).

• BENEFIT 
  • Acculturation around omnichannel strategies.
  • Identification of improvement opportunities to delight the customer and to address pain points.