Omnichannel strategy
Elaborate and roll out omnichannel strategies, optimizing customer journey.
Innovation strategies and training agency
Discover our agencyAbout us
Les 12 coups de minuit means the 12 strokes of midnight in French.
Les 12 Coups de Minuit symbolises the beginning of a new day, a new year, Les 12 Coups de Minuit symbolises revival.
It is our ambition, to clearly mark a turning point with a BEFORE & and AFTER.
Our goal is to intervene at that very key moment when your ambition is but a spark and to accompany its realisation and fulfilment.
We assist leaders in achieving their ambition of digital transformation.
Our know-how is our ability to offer tailored services with a structured methodology employee and client centic.
Services
Retail Operations
Support operational excellence within retail network.
Training
Design and develop bespoke training modules in line with the new digital usages
25
Years of professional experience
800
workshops facilitated
30
clients
100
% ommitted by your side
Services
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Omnichannel strategy
Elaborate and roll out omnichannel strategies, optimizing customer journey.
Delight the customer journey through Design Thinking methodologies focusing on the end user. Support the transformation of your distribution strategies, digitalize your Point Of Sales and processes. -
Retail Operations
Support operational excellence within retail network through employee centric programs and optimized processes (front and back office).
Co-define Store Opening strategy and develop your retail network. Maximize the efficiency of your merchandising strategy. -
Training
Design and develop bespoke training modules in line with your company’s stakes and the new digital usages. Raise the digital literacy of your top management and teams through innovative programs such as Reverse Mentoring or the Shadow Comex.
Sucess stories
They trust us!
Testemonials
“We entrusted a market study to 12 CDM in order to launch our new media solution. They took charge of the project really quickly and conducted interviews of the highest calibre. The agency went beyond simple reporting and gifted to PXCom “real food for thought” that contained the essential elements for our launch strategy. ”
Cyril Jean
CEO PXCom
“We work with 12 CDM as they possess a profound knowledge of the money transfer industry. They enabled us to deploy our campaigns across various channels and to be responsive to the specific needs of our clients thanks to their exceptional understanding of omnichannel marketing. ”
Stéphane Cantarino
Head Of Digital EMEA Western Union
“Eager to make our strategy more effective we made a call on 12 CDM in order to tailor our services and products portfolio. Thanks to the high quality of their expertise and the strong analytical skills of the consultants, the agency quickly identified our crucial needs and transformed them into valuable and actionable recommendations. ”
Didier Degyse
Directeur Général MX Data Europe
Case Studies
Team
A team of more than 20 experts at the very heart of innovative & agile ecosystem (Design Thinking, UX, études marketing, communication, etc.)
Consultancy teams are composed for each mission according to the needs and required competencies. They are responsible for the quality of the deliverables and thrive to assist you in realizing your ambition.
Our values
We are driven by four key values:
PASSION
The passion that drives us allows us to support you with the energy and positivity necessary for the accomplishment of your projects.
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TRUST
We are doing everything we can to win it and we are redoubling our efforts to keep it and earn it over time.
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HUMILITY
Our ability to challenge ourselves by considering that nothing has been taken for granted.
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Opening Hours
Monday - Friday
9:00 - 18:00
Contact-us
We will respond very quickly to your requests